Help & Support

Access guides, tutorials, FAQs, or submit support requests.

Developer TODO Checklist:

Submit Support Tickets: Setup a POST endpoint `/api/support/tickets` to save user help queries to the database and send alert emails to the admin panel.
Fetch FAQs Dynamically: Pull standard troubleshooting documents and guides from database tables.
Add FAQ search: Allow users to search guides by keyword.

Frequently Asked Questions

How do I access Pastoral Resources?

Pastoral resources are restricted to accounts with approved Pastoral membership level. Make sure your account is upgraded.

What happens if my payment fails?

We offer a 7-day grace period for failed subscription renewals. If unpaid after 7 days, your account status will downgrade to basic access automatically.